Contact the Neurodiversity and Emotional Wellbeing Service

You will need to:

fill in an enquiry form with key information
choose whether to complete a short questionnaire (SDQ)

We will:

send you an email confirming we received your enquiry
review your enquiry
give advice and guidance by email, or arrange a phone conversation

During the call

If we identify serious concerns or risks to a child, someone in the family, or others, we will make a referral to Cumberland Children’s Advice and Support Service (CCASS) and share information with your GP. We will always listen to you, explain what we are doing, and tell you why.

If your situation is long term or too complex for early help, we may offer a one‑time conversation with the professional who knows your family best, such as a SENCO, health visitor or social worker. This helps make sure support comes from the team already working with you.

If there are no serious risks

We will ask what matters to you, talk about your experiences and agree your top 3 unmet needs. Examples might be:

I need to understand how neurodiversity or possible neurodiversity affects me
I need to know why my child finds it hard to eat certain food
I need school to understand why my daughter keeps leaving class

How we may support you next

Once we understand your 3 needs, we will explain how we plan to support you. This might include:

sharing helpful information or website links
recommending workshops or groups in the community or online
putting you in touch with other services
arranging a conversation with you, your child and school about strengths and needs (if appropriate)

Privacy Notice

Read the privacy notice on how we collect your data.

Neurodiversity and Emotional Wellbeing Service Pilot - Privacy Notice