Neurodiversity and Emotional Wellbeing Service

Due to reduced staffing levels during the Festive period The Cumberland Neurodiversity and Emotional Wellbeing Service will not be able to receive new enquiries until Thursday 12 January 2026.

We apologise for any inconvenience this may cause and appreciate your understanding. Some staff will have taken leave to be with their own families. The staff who are in are working on existing enquiries.

Please do contact us in the New Year. We look forward to hearing from you then.

Advice and guidance

The Cumberland Neurodiversity and Emotional Wellbeing Service is an advice and guidance service. We are not able to offer a crisis response, but we recognise that this season can be difficult for some people.

If a child or young person needs specialist support, contact the following:

  • immediate need for social services (for example homelessness) - 01228 273 800 for the Emergency Duty Team
  • immediate safeguarding concerns – call 0333 240 1727 for the Cumberland Children Advice and Support Service
  • immediate health concern - call 111 for the NHS
  • concerns about an immediate risk to life, driven by a mental health problem – call 0300 123 9015 for the Crisis Assessment and Intervention Service

Anyone feeling emotionally distressed or suicidal can call Samaritans for help on 116 123 or email jo@samaritans.org

For children and young people similar help can be found at Childline 0800 1111 and Kooth (through a free app).

Other longer term support

If there are concerns about a moderate to severe mental health problem contact:

  • your GP for a referral to CAMHS (aged 0 to 17 years)
  • the Community Mental Health Team (aged 18 years and over)

If there are concerns about significant trauma, contact Safety Net for support with physical or sexual abuse, trafficking, or other trauma

If there are concerns about drug and alcohol use contact:

  • Youth SAFE (aged 0 to 17 years)
  • Waythrough – Recovery Steps Cumbria (aged 18 years or over)

Privacy Notice

Read the privacy notice on how we collect your data.

Neurodiversity and Emotional Wellbeing Service Pilot - Privacy Notice